Frequently Asked Questions
How long is the standard rental and can I add time?
Our standard bounce house rental is 6 hours and additional time can be added. A late pickup fee of $50 will be added to any pick up after 8pm during the months of October-May and after 9pm during the months of June-September.
Our standard picnic rental is 2 hours and additional time can be added, however a late pickup fee of $50 will be added to any pickup after 8pm during the months of October-May and after 9pm during the months of June-September.
Can you set up at parks or wedding venues?
Our bounce houses are licensed and insured so we can set up at most parks and wedding venues. It is the client’s responsibility to check with the event site to ensure it is okay for the bounce house to be set up on the property. It is also the client’s responsibility to check that there is an electrical outlet within 100 feet of where the bounce house will be set up. If the event is indoors, it is the client’s responsibility to make sure the ceilings are tall enough for the bounce house.
Our picnic rentals can be setup at parks as well, however it is the client’s responsibility to check with the venue to ensure that they allow it.
What if there is inclement weather?
For the safety of our clients and staff, there are some weather events that we are not able to operate in. If there is wind exceeding 15mph, thunder/lightning, snow, or an 80% (or greater) chance of rain the day of your event, Wanderlust Bounce Co. LLC will not set up any of our rentals outdoors.
We encourage our clients to check the weather leading up to the day of your event and have a backup indoor location in case of inclement weather.
In the case of inclement weather we do offer you the ability to reschedule your rental if you are not able to provide an indoor location, however we will not refund your initial deposit. If you would like to reschedule your event, we ask that you let us know 24 hours prior to your scheduled drop off time. You will then have one full calendar year to reschedule your rental for any available date.
Is delivery included?
We offer free delivery within 20 miles of Clayton, NC. We offer delivery to the entire state, however there is travel fee over 20 miles.
Is food provided with the picnic packages?
No, food is not provided as a part of our picnic packages. However, if you would like you can pre-order and pre-pay for food and we would be happy to grab it for you and set it up as long as you let us know ahead of time!
What surfaces do you set up on?
We can set up on grass, turf, concrete, or pavers. We can not set up our bouncers or picnic setups on gravel or any rocks.
Are your rentals clean?
Absolutely! Our bounce houses are cleaned and sanitized after each use. Our picnic setups are cleaned and sanitized before and after each rental.
Can I add balloons to the bouncer?
Yes! We offer balloon garlands starting at $30 per foot, or you are more than welcome to create your own balloon garland to add to the bouncer. If you add your own balloons we do ask that you use professional grade balloons such as Tuf-Tex or Qualatex brand balloons to prevent any stains forming on the bouncer from the balloons.